Knowledge Management Software Like Nothing Before It

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Share knowledge easily & securely
Share knowledge easily & securely

Knowledge Management Software to Locate, Capture and Share Information With Your Team.

MaXimum Webdesigner Knowledge Manager allows you to share information from your website or Intranet with an enterprise-grade knowledge base, reducing customer support, improving staff productivity and eliminating time wasted searching for information across disparate systems such as shared folders and paper documents.

Already in use by over 2,000 small businesses, universities, non-profits and enterprise organizations, MaXimum Webdesigner Knowledge Manager can be used to:

  • Reduce in-bound customer support. The web-based self help interface makes it easy for customers to find answers to their own problems instead of submitting emails or calling your support department. Your knowledge base can also be integrated into your contact/support forms to provide instant answers to customer's questions as they type, reducing support even further.

  • Share company documents and procedures. Whether your staff are in one physical location or one hundred, MaXimum Webdesigner Knowledge Manager makes it easy for them to share, search, rate and print company documents, procedures and more. Forget email or network fileservers - now everyone has access to the same single version of a document from the same location.

  • Eliminate staff training time. By providing new staff members with a list of company-wide policies, procedures and how-to guides to read in your knowledge base, they can be up and running quicker. You reduce staff training time significantly and give new staff members a "hands on" approach to learning.


Powerful & Fully Featured Knowledge Management Software

Staff, customers and partners can access information locally or over the Internet and MaXimum Webdesigner Knowledge Manager's powerful group-based permission architecture makes it easy to share knowledge with only the people or groups you choose.

Features to reduce customer support:

  • A completely web-based self-help system
  • Categorize information by area, product, etc
  • Built-in feedback loops help your staff improve knowledge items based on customer input
  • Customers can store their own favorites list
  • Popular search terms make it easy to find help fast
  • and many more features
  • Active Response System integrates into any website form
  • Customers can easily search knowledge items and attachments (Microsoft Office and PDF)
  • RSS feeds allow customers to instantly see new knowledge items
  • Glossary of terms to define technical words for customers

Features to make sharing company documents and procedures easier:

  • Accessible through any computer with a web browser
  • Categories can be password protected and restricted
  • Built-in feedback loops help your staff improve knowledge
  • Revisions are created and saved automatically when an item is updated
  • Popular search terms make it easy to find help fast
  • and many more features
  • Group-based permissions and access
  • Integration with LDAP for single sign on (SSO) support
  • Publishing workflow for granular control over content
  • Fast, accurate searching and indexing of content and attachments (Microsoft Office and PDF)
  • Customizable with your company logo and color scheme

Features to reduce staff training time:

  • Upload company procedures and documents (Microsoft Office or PDF) which are instantly indexed and searchable
  • Categories can be password protected and restricted
  • Built-in feedback loops help your managers improve training material over time
  • Integration with LDAP for single sign on (SSO) support
  • Popular search terms make it easy to find help fast
  • and many more features
  • Knowledge items can be printed or exported to Adobe PDF format for saving
  • Assign related knowledge items for further reading/self-training
  • Limit users to categories such as Sales, HR or Development only
  • Customizable with your company logo and color scheme

Who Uses MaXimum Webdesigner's Knowledge Management Software?

Some of the largest and most respected companies, universities and government organizations in the world use MaXimum Webdesigner's knowledge management software to share knowledge, reduce customer support and cut staff training costs, including:
  • Vodafone
  • NetRegistry
  • Legrand
  • Network Solutions
  • SQL Tools
  • Canterbury City Council
  • LexiConn
  • SSHi
  • Ubisoft
  • Murdoch University
  • University of the Sunshine Coast
  • LinkShare
  • Intrepid Learning
  • Xerox
  • Virgin Blue
  • 777Lens
  • University of Notre Dame
  • Clayton State University
  • Unavco
  • Indiana University
  • GameSpy
  • Columbus State University
  • SingleHop
  • Rocket Broadband
  • WKU
  • Real VNC
  • SoftLayer
  • Ashford University
  • Actinic
  • MTC
  • Look Software
  • Sout University
  • Help for Heroes
  • Expiry Corporation
  • MediaTemple
  • aWeber
  • NorthWest Credit Union
  • FarmStart
  • Voltage Security
  • Mayo Clinic
  • Hummer Net

Next Steps

To learn more about MaXimum Webdesigner's Knowledge Manager, the features page is a good place to start. You can try the online demo or see answers to common questions. Please contact us.

MaXimum Webdesigner Knowledge Manager makes publishing, sharing and collaborating on knowledge easy. If you require a particular feature and cannot find it listed, please contact us. Click here to start the feature tour or select what features you are most interested in by visiting the Knowledge Manager features page

Compare the different editions of MaXimum Webdesigner Knowledge Manager below to find the one that's right for you. If you have any questions about features, please contact us.

  Professional Enterprise
User Accounts
Maximum User Accounts 20 Unlimited
Multiple User Accounts
Users Can Modify Own Contact Details
Active/Inactive Users
Granular Level User Permissions
Microsoft SQL Server Support  
MySQL Support
Web Based Point and Click Configuration  
Email Notification for New/Updated Items  
Compare Changes With Original Item  
Send Approval/Disapproval Emails to Author  
Assign Approval Queues to Different Groups  
LDAP Integration and Authentication
Microsoft Active Directory  
Novel eDirectory  
Posix Account RFC2307  
Posix Account RFC2307BIS  
Samba Account  
Sync Account Details  
Map LDAP Groups  
User Groups
Inheritable Permissions via User Groups
Assign Users to User Groups
Number of User Groups Unlimited Unlimited
Limit Content Viewing/Creating/Editing to User Groups
General Features
Quick Start Guide
Built in Help System
Web Based Access
Cross Browser Compatibility
Secure Socket Layer (SSL) Support
Public or Secure View Access
Integrate with Contact Form for Instant Responses (Active Response)
Supports UTF-8
Supports Right to Left Languages
Supports Multi-Byte Characters
Specify Alternate SMTP Email Server
Built-In Template Designs Includes 7 Includes 7
Full CSS Support
Modifiable Look and Feel
Integrates Into Existing Website
Knowledge Publishing
Number of Knowledge Items Unlimited Unlimited
Number of Categories Unlimited Unlimited
Number of Subcategories Unlimited Unlimited
Article Modification History (Versioning)
Rollback to Previous Article Version
User Rating Per Article Version
Specify Future Publish Date
Specify Future Expiry Date
Automatic or Defined Related Articles
Hide Article
Featured Articles
META Data (Description, Keywords)
Article Sorting
Article Attachments
Publish News Items
Automatic Article Number
Article Preview Before Publishing
Quick (Inline) Editing
Import Articles from CSV
Font Type, Size, Color and Alignment
Bold, Italic, Underline for Text
Headings (H1-H6)
Bullet Points
Background Color
Upload, Attach and Link to Images
Video (Quicktime, MPEG, Other)
Find and Replace
Spell Check
Microsoft Office (Excel, Word, PowerPoint, Publisher, Visio, Project)
Adobe PDF
Video Files (Flash, Quicktime, MPEG, Other)
Audio Files (MP3, Wav, Other)
Custom Fields
Number of Custom Fields Unlimited Unlimited
Assign Custom Fields to Multiple Knowledge Items
Single Option Custom Field (Free Text Entry)
Multiple Option Custom Field (Checkbox)
Knowledge Viewing
Browse by Category or Search
View Last Updated Date
View Custom Fields
Featured Articles
Most Popular Articles
Printer Friendly Version
Email Article to Friend
Subscribe to Article Modification Notices via Email
Add to End User Favorites List
Export to PDF
Static Links (Permalink)
Simple (Keyword) Search
Search by Category
Search by Custom Fields
Search Inside Attachments (PDF, Word, Excel)
Search by Article Rating
Search Terms Logged and Viewable
Wild Card Search
Boolean (AND, OR, NOT) Search
Full Text Search
Search by Popularity
Search Suggestions (Autocomplete)
Backup Knowledge Base Remotely (FTP)
Backup Knowledge Base Locally (Files)
Schedule Automatic Backups
Backup System Settings
RSS Syndication
RSS Per Category
RSS for News Items
RSS for Recently Added Items
RSS for Most Popular Items
RSS for Featured Items
User Feedback
Enable/Disable Article Commenting
Automatic or Manual Comment Approval
CAPTCHA on Comment Forms
Enable/Disable Article Ratings
Allow User Comment on Negative Rating
Article Summary Report
Most Viewed Articles
Most Popular Articles
Most Discussed Articles
Article Ratings
Staff Contribution Report
Articles Per User
Author Popularity
User Comments
Category Summary Report
Most Popular Categories
Popular Search Terms
Popular Failed Search Terms

MaXimum Webdesigner Knowledge Manager is a simple to install (we offer an installation service if needed) and easy to configure PHP web server script. It requires the following:

User Requirements

  • Operating System: Windows, Mac or Linux
  • Web Browser: Internet Explorer (Windows) or any Gecko based browser such as FireFox or Safari (Windows, Mac, Linux)

Web Server Requirements

  • Operating System: Linux, Unix, Windows
  • Web Server: Apache Web Server, LigHTTPD, IIS (with ISAPI_Rewrite installed)
  • Scripting Language: PHP 4.3 or above
  • Database: MySQL 4.0 or above, Microsoft SQL Server 2000 or above, Oracle 9i or above
  • Optional: PHP's LDAP library is required to use LDAP functionality in the Enterprise edition
  • Optional: AntiWord (free) is required to index and search Microsoft Word 2003/XP documents
  • Optional: ppthtml (free) is required to index and search Microsoft PowerPoint 2003/XP documents
  • Optional: PHP's zip library (free) is required to index and search Microsoft Word/PowerPoint 2007 documents
  • Optional: pdftohtml (free) is required to index and search Adobe PDF documents
  • Optional: PHP's EXIF library (free) is required to index and search images
  • If you're unsure whether your server meets these requirements, simply contact us with your FTP details and we'll check for you free of charge.

* Please note that your knowledge base can be viewed in all common web browsers. Internet Explorer or Firefox is only required for control panel access

Knowledge Manager Professional

Make your choice


Knowledge Manager Enterprise

Make your choice


Support Packages can be purchased on the next page should you want to upgrade from the standard 3 months free support and updates that comes with each product.

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